Terms & Conditions
1. Orders
All orders are subject to product availability and payment confirmation. Dei Amore Coffee and Loose Leaf Tea, LLC reserves the right to refuse, limit, or cancel any order if there is an issue with product availability, pricing, product information, payment, or order details. If an order needs to be changed or canceled, we may contact the customer using the email address or phone number provided at checkout.
2. Shipping
Shipping rates, processing times, and delivery times may vary depending on the customer’s location, package weight, selected shipping method, product availability, holidays, and carrier availability. Customers are responsible for entering the correct shipping address at checkout. Once an order has been shipped, delivery is handled by the shipping carrier and may be affected by delays outside of our control. Please review our Shipping Policy for full details.
3. Returns and Refunds
Due to the nature of consumable products, opened, used, punctured, tampered, or damaged items cannot be returned. Unopened, unused, and untampered products in their original packaging may be eligible for return within 14 days of delivery. Original shipping charges are non-refundable unless the issue was caused by an error on our part. Please review our Refund Policy for full details before requesting a return.
4. Privacy and Data Protection
We respect your privacy. Personal information collected through our website, checkout, contact forms, subscriptions, or customer communications may be used to process orders, provide customer support, communicate with customers, operate our business, and improve our website. Please review our Privacy Policy for full details.
5. Limitations of Liability
Dei Amore Coffee and Loose Leaf Tea, LLC is not responsible for delays, damages, losses, allergic reactions, misuse of products, or other issues caused by circumstances outside of our control. Customers are responsible for reviewing product ingredients before purchasing or using any item. Our products are not intended to diagnose, treat, cure, or prevent any disease.
6. Use of Products and Safety
Our coffee, loose leaf tea, herbs, and infused honey are intended for general food and beverage use only. Customers are responsible for reviewing all ingredients before purchasing or consuming any product, especially if they have allergies, are pregnant or nursing, take medication, or have a medical condition. Please consult a healthcare professional before use if you have any concerns. Stop use if any irritation or adverse reaction occurs.
7. Dispute Resolution
If there is an issue with an order, product, shipping, return, refund, or website use, customers should contact Dei Amore Coffee and Loose Leaf Tea, LLC first so we can review the situation and work toward a fair solution. We will review each concern based on the order details, product condition, shipping status, and our store policies.
8. Age and Authorization
By placing an order on our website, customers confirm that they are at least 18 years old or have permission from a parent or legal guardian to make the purchase. Customers also confirm that they are authorized to use the payment method provided at checkout.
9. Prohibited Uses
Customers agree not to misuse our website, products, content, images, branding, or services. Our products are intended for personal use only unless written permission is provided by Dei Amore Coffee and Loose Leaf Tea, LLC. Customers may not use our products, website, or business information for any unlawful, harmful, misleading, or unauthorized purpose.
10. Errors, inaccuracies, and omissions
We do our best to provide accurate product information, pricing, availability, shipping details, descriptions, and images. However, errors, inaccuracies, or omissions may occasionally occur. Dei Amore Coffee and Loose Leaf Tea, LLC reserves the right to correct any errors, update information, change product availability, or cancel an order if information on the website is inaccurate, including after an order has been placed.
If an order is canceled due to an error, product availability issue, or incorrect information, we will contact the customer using the email address or phone number provided at checkout.
11. Pricing and Payment
Product prices are listed on our website and are subject to change without prior notice. The price shown at the time the order is placed will be honored, unless there is an error in pricing, product information, or availability.
Payments must be completed at checkout before an order is processed. If there is an issue with payment, pricing, or order details, Dei Amore Coffee and Loose Leaf Tea, LLC may contact the customer or cancel the order.
12. Disclaimer of Warranties
Our products and website are provided as available and as described to the best of our ability. Dei Amore Coffee and Loose Leaf Tea, LLC does not guarantee that the website will always be error-free, uninterrupted, or that every product will be available at all times.
Because our products are consumable items, customers are responsible for reviewing ingredients, product details, and safety information before purchasing or using any product.
13. Severability
If any part of these Terms & Conditions is found to be invalid, unenforceable, or not legally effective, the remaining sections will still remain in effect. The invalid section will be replaced or interpreted in a way that most closely matches the original purpose, as allowed by law.